1. Privacy Policy

1.1. General

The use of the RTR-NetTest iOS app is only possible after explicit consent to RTR’s Privacy Policy and Terms of Use for the RTR-NetTest. Persons under 14 years of age may use the RTR-NetTest only with the consent of their legal guardian(s). Note that the IP address is transferred, among others, also to third countries (thus outside of the European Union, EU, and the European Economic Area, EEA) for which adequacy decisions of the European Commission exist. For further details, see section 1.4.

The RTR-NetTest informs users about the current service quality (including upload, download and ping) of their Internet connection. For technically interested users, RTR-NetTest provides further options: on the one hand, RTR-NetTest offers a loop mode, which enables automatically repeated RTR-NetTests; on the other hand, the signal measurement enables signal measurements to be carried out repeatedly.

RTR’s legal authorisation to offer RTR-NetTest is enshrined in Art 46 Par 5 and Par 6 and Art 48 Telecommunications Act 2021 as well as Art 4 Par 4 and Art 5 Par 1 Regulation (EU) 2015/2120. To fulfil this duty and ensure users with the greatest possible transparency and information – while respecting their privacy – RTR-NetTest is based on the Open Source and Open Data principle.

1.2. Which data are processed?

1.2.1. RTR-NetTest

The following data are processed as part of the RTR-NetTest:

The data marked with * are published on the RTR-NetTest website and in the RTR-NetTest app and are made freely available to the general public as Open Data (https://www.netztest.at/en/interface) for information, use, dissemination and other applications.

1.2.2. Loop-mode option

The loop-mode option allows the automatic repetition of RTR-NetTest. The first test starts right after activation of the loop mode; further tests are carried out when either the waiting time has elapsed or the specified distance has been covered. Tests will be performed until the configured number of tests has been reached. The loop mode can be stopped at any time; otherwise, it stops automatically after 48 hours. It needs to be explicitly pointed out that, due to the loop mode, it cannot be excluded that the tester is identified.

The same data as listed under section 1.2.1 are processed. The data marked with * are published on the RTR-NetTest website and in the RTR-NetTest app and are made freely available to the general public as Open Data (https://www.netztest.at/en/interface) for information, use, dissemination and other applications.

1.2.3. Signal measurement option

This option repeatedly measures signal quality as the location changes, without carrying out any download or upload tests. The signal measurement can be stopped at any time; otherwise, it stops automatically after 48 hours. It needs to be explicitly pointed out that, due to the signal measurement, it cannot be excluded that the tester is identified.

The same data as listed under section 1.2.1 are processed – with the exception that download and upload tests are not carried out and, therefore, no corresponding data are processed. The data marked with * are published on the RTR-NetTest website and in the RTR-NetTest app and are made freely available to the general public as Open Data (https://www.netztest.at/en/interface) for information, use, dissemination and other applications.

1.3. Processing and purposes of processing personal data

Processing

The following personal data are processed in the course of the RTR-NetTest, the loop-mode option and the signal measurement option: (1) the Client UUID, (2) the WLAN network ID (SSID) and numerical WLAN ID (BSSID) as well as (3) the IP address.

Purposes of processing

1.4. Transferring

The IP address is transferred, among others, also to third countries:

The transfer of data to Google, Cloudflare, Quad9 and OpenStreetMap is based on adequacy decisions of the European Commission according to Art 45 General Data Protection Regulation (GDPR).

1.5. Duration of storage of personal data

The IP address, the WLAN network ID (SSID) and numerical WLAN ID (BSSID) are stored by RTR for a maximum period of six months. In any case, the Client UUID will be deleted with the final termination of the RTR-NetTest.

1.6. Rights of users in connection with personal data

By providing the Client UUID, which can be found in the app under Info, the user has amongst others the following rights concerning her or his personal data:

1.7. Contact

Questions regarding the processing of personal data and data protection in connection with the RTR-NetTest can be sent to:

2. Terms of Use

Users use the RTR-NetTest iOS app at their own risk. Please send any comments regarding the correction of inaccurate content, graphics, etc by email to netztest@rtr.at. Persons under 14 years of age may use the RTR-NetTest only with the consent of their legal guardian(s). The RTR-NetTest informs users about the current service quality (including upload, download and ping) of their Internet connection. The iOS app features further options for technically interested users: on the one hand, RTR-NetTest offers a loop mode, which enables automatically repeated RTR-NetTests; on the other hand, with the signal measurement, signal quality is repeatedly measured as the location changes.

In the event of a great demand or very high number of tests in a specific area, the loop mode can be rejected by the test system in order to avoid overload. Please note that the loop mode is (only) intended for use within the EU and the EEA. The loop mode consumes a large amount of data. With fast connections, one test can consume more than 1 GB of data. It is therefore recommended that the loop mode is only used with real flat-rate tariffs, where additional data volume does not cause additional costs. The loop mode drains the battery faster. During pauses between tests, the GPS and the display remain active, which means that the energy is used up much faster than during standby mode.

RTR’s legal authorisation to offer RTR-NetTest is enshrined in Art 46 Par 5 and Par 6 and Art 48 Telecommunications Act 2021 as well as Art 4 Par 4 and Art 5 Par 1 Regulation (EU) 2015/2120. To fulfil this duty and ensure users with the greatest possible transparency and information – while respecting their privacy – RTR-NetTest is based on the Open Source and Open Data principle.

According to the Open Source principle, this means that the source code of the RTR-NetTest software is publicly accessible and that RTR has put the components it has developed under an Open Source licence, i.e. Apache Licence Version 2.0 (https://www.apache.org/licenses/LICENSE-2.0). Care should be taken, however, that when the RTR-NetTest source code is used, other licences may be needed. The RTR-NetTest logo and the RTR-NetTest font are not subject to the Open Source and Open Data principle and copying, modifying or processing them in changed or unchanged form is prohibited. The RTR-NetTest data listed under https://www.netztest.at/en/interface are retrievable as Open Data and are made freely available to the general public for information, use, dissemination and other applications under the Creative Commons Attribution 4.0 (CC BY 4.0) licence (https://creativecommons.org/licenses/by/4.0/deed.en).

RTR also points out that at the time of linking to third-party content on the World Wide Web (Internet links), this content was free of any illegal elements, and that RTR has no influence on the current and future form of the linked content. RTR explicitly renounces responsibility for any content of linked sites that were changed after the link was made. The accuracy of content is always the responsibility of the respective provider or operator of the website. RTR does not accept any liability and/or guarantee for it.

There is no legal claim to permanent availability of the offer. RTR explicitly reserves the right to change, add to or delete parts of the RTR-NetTest or the entire RTR-NetTest offer without prior announcement, or to cease publication of it temporarily or finally.

RTR makes every endeavour to ensure the RTR-NetTest iOS app is constantly up-to-date, complete and accurate. To ensure the correctness of the results, implausible and/or obvious abusive measurements may be marked and/or removed by RTR. RTR reserves the right to initiate appropriate legal action in case of non-compliance. RTR accepts no liability for the up-to-dateness, correctness, completeness or quality of the information and offers provided. As a basic principle, no claims can be brought against RTR for material or immaterial disadvantages and/or losses resulting from the use or non-use of information provided or from the use of incorrect and incomplete information. Where RTR cannot assert a full waiver of liability due to the statutory provisions applicable in the individual case, liability shall be limited to gross negligence and malicious intent.

Version 2026-10-10